Frequently Asked Questions
How do I know if I should repair my foundation?
How much will it cost to do the repairs?
How long does the average job take?
What happens if the problem recurs after you do the work?
How long will it take to get an appointment?
I am selling my house. Should I fix the problem before I sell it?
I am handy, can I fix it myself?
How do I know if I have any structural foundation problems?
How do I know if I should repair my foundation?
The answer is usually pretty simple. Some reasons include: a healthier living environment, more living and storage space in order to avoid further damage to your precious items, increased property value and peace of mind during heavy storms. At some point, when you sell your home, you'll have to deal with the structural issues so you might as well fix the issues and enjoy the benefits of a dry basement and a safe structure while you reside in your home.
Back to top How much will it cost to do the repairs?
It depends on what work is needed. We provide all homeowners free estimates. Our professional consultants are trained to recommend the most effective and economical solution for your situation. Often times, smaller jobs may only be a few hundred dollars while larger scale jobs can be several thousand dollars.
Back to top How long does the average job take?
The majority of our work can be completed in one or two days. Each job is unique so once we establish the work scope, we'll let you know just how long the work will require to complete it properly. When we do the work, we take the time necessary to ensure it is done in a professional and lasting manner.
Back to top What happens if the problem recurs after you do the work?
We respond immediately and get right back to you. Since our work comes with a warranty, we know that it is important that every customer we have is satisfied. Rest assured, we understand our excellent reputation is only going to remain if we follow-up with diligence to every customer concern. Problems do come up and we address them promptly.
Back to top How long will it take to get an appointment?
Usually we can have one of our certified trained consultants come out in just a few days. During very busy times, it may take a few weeks; however, most of our past customers were glad they waited a bit as the now enjoy peace of mind knowing they installed a quality waterproofing system or foundation stabilization product.
Back to top I am selling my house. Should I fix the problem before I sell it?
Simply put, Yes. Prior to selling your house, you will be required to fill out a disclosure of the property condition. On the form, you'll be asked if you are aware of any foundation problems in your basement or crawl space. Failure to disclose issues and inform the buyer of any problems can often result in a lawsuit.
Back to top How do I pay for the work?
In addition to check or a cash payment, we have financing options available with banks. Our consultant will go over all the choices.
Back to top Can I fix one small wall crack?
Many times yes, but it really depends on your particular problem. Foundation repair is something that isn't wise to put a bandage on. A foundation which is settling will continue to settle, and without the proper repairs, it will cost you more in the long run to keep repairing cracks.
Back to top Do you do work in crawl spaces?
Yes. We offer many products for crawl space repair and encapsulation - we can not only repair your crawl space but make it safe and even suitable for storage.
Back to top Are you a franchise?
No. We are a family owned business with over 50 years of experience. We maintain an excellent BBB rating and offer references of work we have done all around TN, NC and FL.
Back to top I am handy, can't I fix it myself?
Sure. You could also build your own home, but in reality it is a job for a trained and experienced professional.
Back to top How do I know if I have any structural foundation problems?
Cracks in your foundation walls, "shrinkage cracks", are common in poured concrete walls and floors, but other cracks are not. In most cases, a crack is a sign that something has moved or settled. This is especially obvious if the crack is wider at one point than another.
Back to top In our opinion, the bottom line with foundation cracks – it's a good idea to seek a professional's opinion.
We provide property owners with a free evaluation of their foundation and the opportunity to consult with our certified representative. If repairs are recommended, a written estimate is provided at no cost to the homeowner.
When it comes to concerns with your foundation, cracks in bricks, a tilting chimney or bowing basement walls, don't delay and subject your property to costly repairs in the future. Contact us!
